The Shard comprises 26 floors of high specification office space, three floors of restaurants, the 19-floor five-star Shangri-La Hotel, 13 floors of …See more
Reviews
Tripadvisor
4.0/5 · 1,123 reviews
5-star
57%
4-star
20%
3-star
10%
2-star
4%
1-star
9%
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Oct 7, 2024
They will not give me my money back. Even though they closed the tower due to bad weather. I have followed all their instructions, and 3 weeks later, still nothing. Full review by J9518XOjerryc
Oct 6, 2024
Recently visited the Shard through a Virgin Experience Voucher. We visited on a Friday, literally 2 minute walk from London Bridge so really convenient. The staff were all really friendly, bar ser… Full review by Jamie D
Oct 3, 2024
Fabulous so much to see. A very big thanks to Howard, a London Expert who works there. His knowledge, enthusiasm and patience were wonderful. What a nice guy! Thank you. Full review by 505ella
I hear there is a 'glass' bridge, is this correct? Also is it part of a tour and which ticket would I need to purchase. I think my pal wants to eat and drink and take pictures. Would he be able to use his Go Pro? Thanks guys.
A:
No. I don't believe there is a glass bridge, or other type of platform that sticks out from the building. There are 2 floors where you can take photos. The lower floor, of the two, is …
No. I don't believe there is a glass bridge, or other type of platform that sticks out from the building. There are 2 floors where you can take photos. The lower floor, of the two, is enclosed by glass and heated. This is where you can sit at tables and order food and drinks. The upper floor is open and you can feel the wind and rain, if that happens to be the weather that day. They encourage you to take photos and shoot video. There isn't a time limit so you can stay as long as you like too.
Hi I've booked tickets via Groupon to go up Shard and have a meal at Steak House thinking they would be close together left only 30 mins between. I don't think it is.... If we arrive an hour early for our Shard viewing would we be allowed in?
A:
Hiya! I think it all comes down to how busy they are on the day. You can ask them if thats ok, but they do scan your tickets upon entry. Try and go on a weekday where it is less likely to be …
Hiya! I think it all comes down to how busy they are on the day. You can ask them if thats ok, but they do scan your tickets upon entry. Try and go on a weekday where it is less likely to be busy, so they are more likely to probably say yes. I went on a busy day, so I would say that they were only letting people in only at there time they had allocated for them.
If I eat at one of the restarants at the Shard, do I still need to buy a ticket for the viewing deck? And about how much time do you spend on the viewing deck? Thank you!
A:
Eating at one of the restaurants in the Shard does not give you access to the observation deck which will cost extra. The restaurants are located about half way up the Shard.
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